Product Strategy & Operations, Link

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Strategy & Operations (S&O) team for Link is responsible for enabling continued rapid growth and for driving operational excellence. Link is a digital wallet powered by a consumer network of 200M+ registered consumers globally. This role sits at the intersection of product, strategy, go-to-market, finance, and day-to-day execution, ensuring Link organization operates with high efficiency and effectiveness.

As part of this team, you will dive into a wide array of problems that drive impact for the business across product, go-to-market, and operations teams, providing the analytical insight and operational pragmatism necessary to scale Link. You will be expected to execute with a high degree of autonomy on critical projects, provide data-driven recommendations to cross-functional partners and ultimately drive to the right set of decisions for our business.

What you’ll do

In this role, you will work cross-functionally within our group and across Stripe’s technical and Strategy teams to help build out and execute pricing programs. The ideal candidate for this role is an independent, strategic operator who is excited by rolling up their sleeves to ensure we are building the right continuous pricing strategy for our users.

Responsibilities

• Shape product strategy and roadmap, including bringing market and competitive insights, as well as direct user feedback to help Product and Engineering teams prioritize.
• Design and execute commercialization strategies for products coordinating across a broad cross-functional team of Product, Marketing, Sales, and Engineering.
• Build data-driven analyses and track indicators to understand the success of user launches, and make recommendations to help users ramp post launch.
• Identify and work with a cross-functional team to implement new ways to better scale and execute future user launches.
• Define and iterate on customer segmentation, product positioning, and pricing models for new products.
• Partner closely with Sales and Marketing teams to set targets, make plans and execute tactics that drive deal pipeline creation, and user launches and ramps.
• Make recommendations to drive product adoption and revenue growth based on data-driven analyses and user feedback.
• Track projects, timelines and commitments on internal projects and customer deliverables.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Strategic thinker, with 6+ years of work experience and a consistent track record of excellence , or similar experience in management consulting, business operations, and product management.
• Past experience working at the intersection of product and go-to-market teams in a software company.
• Ability to understand complex, technical products and articulate their value to non-technical audiences.
• Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions.
• Experience leading complex, cross-functional projects with multiple functional stakeholders.
• Experience working directly with Product and Engineering teams.
• Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.
• Comfort with ambiguity, and ability to juggle multiple priorities simultaneously.
• Exceptional organizational skills and attention to detail.

Preferred qualifications

• Experience working with SQL and using data to identify trends, generate insights and solve problems.
• Experience working in a fintech or payments-focused technology company.
• Experience working as a product manager in a high-growth technology startup.
• Experience in an externally facing role engaging with users.