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WebflowAdmin & Support 2h ago

Product Manager, Subscription & Payments

Remote (United States, Canada)
Full-time
USD $118,000 - $165,000; CAD 152,000 - 188,000
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Job Description

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We’re looking for a Product Manager to own and evolve Webflow’s subscriptions and payments experience from core technical foundations through customer enablement. In this role, you’ll lead efforts to simplify how customers subscribe to and grow with Webflow, while building scalable, compliant, and highly reliable systems that power seamless, transparent purchase journeys.

About the role:

  • Location: Remote-first (United States; BC & ON, Canada)
  • Full-time
  • Permanent
  • Exempt
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
    • United States (all figures cited below are in USD and pertain to workers in the United States)
      • Zone A: $134,000 - $165,000
      • Zone B: $126,000 - $155,000
      • Zone C: $118,000 - $145,000
    • Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada
      • 152,000 - 188,000

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

As a Product Manager, you’ll …

  • Drive the vision, strategy, and execution across Webflow’s payment and subscription lifecycle management surfaces
  • Own and move critical business metrics, including activation, expansion, retention, and renewals
  • Lead cross-functional collaboration with engineering, design, user research, and GTM teams to deliver high-impact products from concept through launch and iteration
  • Partner with finance, IT, and data teams to ensure compliance across the billing and payments stack
  • Operate at every level of fidelity – diving into customer pain points and edge cases while also shaping durable, flexible infrastructure that supports Webflow’s long-term growth.

About you:

Requirements:

  • BA/BS degree or equivalent experience

You’ll thrive as a Product Manager if you:

  • Have experience in payments, billing, or financial products
  • Have worked with 3rd party billing and payment platforms, such as Stripe or Adyen
  • Have knowledge across the payments experience from user experience through sales and accounting needs
  • Have strong stakeholder management experience leading products that support multiple customer personas
  • Are a systems thinker
  • Have 2-4 years experience in product management
  • Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Our Core Behaviors:

  • Build lasting customer trust. We build trust by taking action that puts customer trust first.
  • Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
  • Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
  • Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

  • Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
  • Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
  • Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
  • Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
  • Wellness for the whole you. Access to mental health resources, therapy and coaching.
  • Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
  • Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
  • Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Safety First

  • Never pay for a job application.
  • Do not share sensitive bank info.
  • Verify the client before starting work.