Partner Sales Engineer

As a Partner Sales Engineer at Ping Identity, you will bring a passion for identity and a customer-first mindset. You will work with a highly effective partner team on engaging and interactive customer-oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network to ensure sustained growth across Europe and build out our partner capability in a number of other developing markets.

As a Partner Sales Engineer, you will have the opportunity to not only enable partners but also work alongside them and support them as they go to market with Ping Identity solutions. In this capacity, you will build and exercise deep technical and consultative skills while leveraging soft skills to maintain engagements and keep them moving forward. Collaboration is at the heart of this role; you will need to exercise consultative skills to rapidly understand an identity problem, prototype a full-stack solution, and implement this as a reusable asset that can be leveraged to accelerate partner-led engagements.

Expertise with Identity and Access Management (IAM) technologies coupled with insight into System Integrators’ unique needs, all matched with Ping Identity’s visionary capabilities, will enable the presentation of uniquely innovative and effective solutions that will enhance customer success with Ping Identity.

Responsibilities:

• Foster close relationships with delivery partners to support the technical sales relationship and build a mutually beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive business goals.
• Share knowledge and collaborate closely with the Field SE team, and occasionally contribute to broader opportunities and initiatives.
• Become familiar with elements that include marketing events, solution and sales training, joint solution development, and joint account sales activities that will drive the alliance relationship.
• Support partner technical learning events across supported sales regions, which might include delivering solution presentations, whiteboarding, and demonstrations.
• Work with the partner team to identify gaps in partner enablement, then create and execute plans to close those gaps.
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops.
• Work with partner teams to enable them to achieve customer wins. Emphasis during key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase.
• Able to travel up to 30% of the time.

Skills & Qualifications:

• 3+ years in customer-facing professional services or pre-sales positions.
• Strong base of system integrator industry knowledge.
• Ability to develop and nurture relationships with System Integrators and Ping Identity Partner teams to better understand demonstration needs and solution requirements.
• Ability to rapidly innovate through the development of mobile and web applications, APIs, and platform configuration to build demonstration assets that resonate with both business and technical audiences. The focus is to enable system integrator teams to sell Ping Identity successfully.
• Strong written and verbal communication skills to empower System Integrator and Channel partner communities.
• Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity.
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style.
• Competency with scripting languages (JavaScript, Groovy, etc.), RESTful Web Services, and web development frameworks such as Node.JS and Vue.js.
• Some experience but, most importantly, a willingness to learn mobile and hybrid frameworks to deliver demonstrations on a variety of platforms.
• Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts.
• Experience working with IAM solutions in or with enterprise organizations.
• Experience with the installation and configuration of one or more IAM technologies from: Ping Identity, Forgerock, CA, Oracle, IBM, Novell/NetIQ/Microfocus, or similar.
• Working knowledge of IAM-related protocols and formats such as: OAuth2, OIDC, SAML, SCIM, LDAP, JSON, XML, SQL, etc.
• General networking concepts and technologies such as: TCP/IP, HTTP/S, routing, load balancers, proxies, etc.
• Cloud Platforms - AWS, GCP, or Azure.
• Proficiency in speaking and writing French is a must have in addition to English as means of communication.
• Proficiency in Spanish will be nice to have.

Ideal Candidate Skills (one or more):

• First hand familiarity with capabilities of one or more IAM technologies from Ping Identity, Forgerock, Okta, Auth0, SailPoint, CA, Oracle, or similar.
• Understanding of one or more standards and protocols relating to IAM: OAuth2, OIDC, UMA, SAML, SCIM, LDAP, JSON.
• Expertise with one or more typical cloud services providers such as AWS, GCP, Azure.
• Consultancy experience working with external stakeholders such as business partners, customers.
• Experience working closely with a sales organization.
• Understanding of IAM concepts such as Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow.