Partner Platforms Manager, AI

About the Role

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

We are seeking an Partner Platforms Manager, AI to design and own the systems orchestration layer that enables a scalable, reliable, and trusted partner ecosystem. This role focuses on connecting specialized tools and platforms—rather than building them from scratch—by defining how partner lifecycle state, eligibility, compliance, and decision logic are represented and automated across systems. The goal is to reduce operational friction, minimize financial risk, and ensure automation remains accurate, auditable, and resilient as complexity grows.

As partner programs mature, the challenge shifts from campaigns and tooling to building durable, cross-functional systems that integrate partners into go-to-market operations with clarity and correctness. In this role, you will translate complex business requirements into scalable, AI-assisted workflows that support onboarding, eligibility enforcement, routing, attribution, and financially sensitive processes. You will think deeply about APIs, data flows, and system boundaries to ensure external partners interact seamlessly with internal revenue, marketing, and finance systems.

You will work closely with Partner Operations, Revenue Operations, and Marketing Operations, operating at the intersection of these teams while owning partner lifecycle logic and cross-system automation. This role is ideal for an engineer who enjoys designing connective infrastructure, thrives in multi-motion GTM environments such as agencies or partnerships, and is motivated by building systems that are not just functional, but trustworthy and future-proof.

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

• Application Information:
  • Application deadline: applications accepted on an ongoing basis until position is closed and filled
  • This posting is for a new position
• Reporting to the Director, Partner Operations

As a Partner Platforms Manager, AI you’ll…

• Design and own the partner systems orchestration layer: Architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives. You will define clear system boundaries, sources of truth, and integration patterns that keep partner data accurate and trustworthy

• Translate partner program requirements into system logic: Convert complex partner rules and policies into deterministic, auditable workflows that govern partner eligibility, progression, and payout readiness. Ensure these rules scale without relying on manual review.

• Design automation with clear guardrails: Build workflows that balance rule-based logic, AI-assisted decisioning, and human-in-the-loop checkpoints. You will be responsible for deciding where automation is appropriate and where correctness requires human oversight.

• Apply AI selectively and responsibly: Use AI to support triage, exception handling, and insight generation in partner operations. Establish evaluation and monitoring approaches to ensure automated outcomes remain explainable, accurate, and safe, especially in financially sensitive workflows.

• Own cross-system integration and reliability: Design and maintain integrations across PRM, partner management, enablement, and finance systems. Anticipate partial failures, asynchronous events, and data discrepancies, and design for reconciliation, recovery, and observability.

• Ensure production readiness and operational clarity: Define standards for monitoring, alerts, documentation, and runbooks for partner-critical systems. Make system behavior understandable.