Partner Account Manager

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Summary

We are seeking a highly motivated and experienced Partner Account Manager to join our growing team. As a Partner Account Manager, you will be responsible for managing and developing relationships with our strategic partners, driving revenue growth, and ensuring partner success. This is a critical role that requires a blend of sales acumen, technical understanding, and strong relationship-building skills.

This position is remote and can be based anywhere in Austin, Texas.

Responsibilities

• Develop and maintain strong relationships with key decision-makers at strategic partner organizations.
• Collaborate with partners to develop and execute joint business plans, marketing campaigns, and sales initiatives.
• Drive partner revenue growth through effective sales strategies, product training, and enablement programs.
• Serve as the primary point of contact for partner inquiries, escalations, and support needs.
• Stay up-to-date on industry trends, competitive landscape, and partner offerings to identify new opportunities.
• Work closely with internal teams, including sales, marketing, and product development, to ensure partner alignment and success.
• Provide regular reports on partner performance, pipeline, and forecasting.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
• Minimum of 5 years of experience in partner management, channel sales, or business development, preferably within the cybersecurity industry.
• Proven track record of exceeding sales targets and driving revenue growth through channel partners.
• Strong understanding of cybersecurity products, solutions, and market dynamics.
• Excellent communication, presentation, and interpersonal skills.
• Ability to travel as needed (estimated 25%).

Perks of Working at KnowBe4

• 401k with an employer match
• Medical, Dental, Vision, Life, and Disability Insurances
• Paid time off and 10 Paid Holidays
• Open-ended vacation time
• Employee Stock Purchase Plan
• Gym reimbursement
• Casual dress
• Paid maternity/paternity leave
• Pet insurance
• Tuition reimbursement
• Onsite medical
• Travel discount program