Operations Support

About the Role: The selected candidate will work closely with the Business Owner and a small team to manage day-to-day operations of the Stranger Soccer business. The role is heavily focused on inventory and revenue management, customer experience and service, and other ad hoc initiatives. We are looking for a dynamic and hospitality-oriented team player to help ensure smooth operations during our peak hours!

What You'll Do

• Manage day-to-day operations of the Stranger Soccer business, particularly focusing on the Durban market.
• Execute inventory and revenue management strategies to optimize operations.
• Deliver an excellent customer experience and provide top-tier customer support.
• Support operations during peak hours, especially during scheduled games and high-traffic times.
• Assist with various other ad-hoc operational initiatives and tasks as needed by the Business Owner.

What You Bring

• Relevant experience in hospitality, sales, customer support, logistics, operations, or inventory management.
• Excellent English communication skills with a strong attention to detail.
• A genuine passion for customer service, paired with a friendly, positive attitude and a team-player mindset.
• Bachelor's Degree or Diploma.
• Bonus: An interest in football is a big plus! Experience working overseas, with international companies, or within the hospitality sector are also highly favorable.

Benefits

• Part-time, highly flexible schedule (3–4 days per week).
• 100% virtual position allowing you to work remotely.
• Opportunity to be part of an explosively growing international sports-tech platform.