Medical Receptionist / Appointment Setter (Mental Health Practice)

Role Overview

We are seeking a dedicated Medical Receptionist / Appointment Setter to join our remote team, specifically supporting a mental health practice. This role involves managing patient appointments, handling inquiries, and providing essential administrative support to ensure smooth operations.

Key Responsibilities

• Schedule and confirm patient appointments efficiently.
• Answer incoming calls and respond to emails in a professional manner.
• Maintain patient records and ensure data accuracy.
• Provide excellent customer service and support to patients.
• Assist with general administrative tasks as needed.

Requirements

• Previous experience in a medical office or mental health setting is a plus.
• Strong organizational and communication skills.
• Proficiency in scheduling software and basic office applications.
• Ability to work effectively in a remote environment.