Junior Sales Ops Admin

About HeadQuarters: HeadQuarters is a premier, internationally recognized global business solutions pioneer, cannabis industry operations innovator, and specialized backend logistics leader on an absolute mission to empower high-growth United States cannabis companies. Operating at a highly sophisticated intersection of finance, sales enablement, inventory regulation, and direct-to-consumer logistics, HeadQuarters partners with scaling brands to maximize their back-office efficiency and eliminate regulatory bottlenecks. As a fully remote, borderless organization spanning multiple countries and time zones, the firm unifies diverse talent networks around data-driven execution. HeadQuarters provides early-career professionals and motivated graduates with an uncompromised remote canvas to learn foundational business mechanics, navigate specialized supply chain software, and accelerate their career trajectories safely across international business spaces.

Position Overview

We are seeking a highly analytical, meticulous Junior Sales Ops Admin (internally titled as Jr Sales Ops Admin) to join our core centralized Sales Operations collective in a full-time remote capacity across Mexico or Serbia. Built precisely as a launchpad program for individuals early in their career journey, this entry-level seat focuses on supporting the critical day-to-day transaction processing and order workflows of our U.S.-based cannabis clients. Shifting completely away from routine mechanical typing or passive administrative monitoring, you will receive hands-on technical training and direct mentorship from senior operators to claim individual accountability over specialized client accounts. This role requires an adaptable graduate or early-career specialist who manipulates data spreadsheets fluidly, communicates professionally in business-ready English under a strict 9:00 AM – 5:00 PM EST North American schedule, and moves with hustle to maintain error-free data synchronization.

Key Responsibilities

• Standard Workflow and SOP Governance: Execute and maintain core sales enablement tasks and administrative pipelines in strict accordance with client-specific standard operating procedures (SOPs).
• B2B Wholesale Order Tracking: Process, cross-reference, and monitor complex transactional orders and inventory changes, utilizing Sales Representative alignment workflows to maintain supply chain visibility.
• Analytical Data Hygiene and Validation: Clean, update, and validate daily sales registries and client account histories natively leveraging Spreadsheets (Excel/Google Sheets) matrices to eliminate reporting discrepancies.
• Operational Inefficiency Triage: Monitor live execution lines independently to identify and surface recurring database bugs, ordering bottlenecks, or delivery delays to senior team leaders.
• Specialized Platform Mastery: Actively participate in intensive technical bootcamps to master B2B industry-specific tools, maintaining data cleanliness across LeafTrade software systems and GSuite drives.
• Internal Knowledge Base Curation: Contribute to shared corporate communication channels, drafting clear step-by-step guides and internal reference notes inside team documentation repositories.
• Cross-Border Strategic Collaboration: Work closely alongside distributed sales operations, finance, and external logistics cells to synchronize task updates seamlessly within high-speed Slack channels.
• Client Experience Preservation: Keep client expectations stabilized, prioritizing accuracy and pacing to protect commercial fulfillment milestones from error-driven deal stalls.

Required Skills & Qualifications

• Current enrollment in or recent graduation from an accredited university program specializing in Business Administration, Logistics, Economics, Marketing, or a related quantitative field.
• Deep conceptual understanding of sales enablement funnels, CRM entry metrics, order tracking mechanisms, and data organization models.
• Practical baseline experience constructing simple functions, sorting data pools, and applying conditional filters natively utilizing Spreadsheets (Excel/Google Sheets).
• Familiarity navigating basic client databases, tracing order histories, and coordinating account attributes natively using Sales Representative support methodologies.
• Corporate Linguistic and Shift Compliance: Professional bilingual fluency in English (ranging from B2 to C2 levels), with the absolute operational capacity to work a fixed 9 AM – 5 PM Eastern Standard Time (EST) business hour schedule from your local home office.
• Outstanding teamwork and problem-solving traits, showing an innate adaptability, resilience under tight deadlines, and intense eagerness to acquire new technical competencies.
• Location Context: Position open exclusively to qualified entry-level candidates based permanently and resident within **Mexico** or **Serbia** to execute duties under a 100% remote layout.

Preferred Strategic Indicators (Nice to Have)

• Prior experience completing a professional internship or student work assignment within a corporate administrative, supply chain logistics, B2B helpdesk, or sales enablement environment.
• Familiarity navigating cloud collaborative networks and communication hubs, highlighting hands-on familiarity using Slack, Google Workspace tools, or enterprise CRM apps.
• An interest in learning the operational, regulatory, and financial mechanics governing the rapidly expanding U.S. commercial cannabis ecosystem.
• An outcome-driven personal philosophy rooted in extreme attention to detail, a persistent drive to understand complex challenges deeply, and a desire to close communication loops without being chased.

What We Offer

• The exceptional professional canvas to directly direct, shape, and manage the sales operations datasets and wholesale tracking networks power-routing back-office growth for high-performing U.S. enterprises.
• Highly competitive, entry-calibrated full-time contract baseline compensation structures supplemented by performance-based incentive tracks.
• Profound work-from-home remote parameters offering an elite remote-first philosophy, complete schedule trust, and zero physical geographic office commuting friction from any location in Mexico or Serbia.
• A structured, milestone-driven professional training framework offering daily direct mentorship under veteran international operations experts.
• Continuous skill acceleration pathways across modern digital logistics tracking tools, multi-tier big data processing templates, and cross-border client relationship coordination mechanics inside a rapidly expanding company.