Junior Operations Manager (French-Speaker)

Part-time (30 hours/week), Fully Remote

Working Hours: CET - split between morning and afternoon

About Us:

At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

We are seeking a proactive and detail-oriented Junior Operations Coordinator to join our dynamic team. You will work with a dynamic, fast-growing company specializing in car transport across Europe, dedicated to transforming the way vehicles are moved across borders. Leveraging cutting-edge logistics and innovative customer service solutions, this company provides fast, reliable, and peace-of-mind experiences for customers. The team is passionate about delivering a premium, 5-star service, ensuring each journey is smooth, secure, and tailored to meet the needs of every customer. With a strong foundation and backing from renowned global company builders, they are poised for rapid growth and committed to setting new standards in the car transport industry.

Responsibilities:

• Coordinate Auto Transports: Support the operations team by coordinating car transport services in a fast-paced and growing environment, ensuring smooth execution with compounds and drivers.
• Ad-Hoc Support: Provide ad hoc support to assist the operations team with various tasks as needed.
• Cross-Department Collaboration: Collaborate with carriers, customers, and other partners to ensure seamless workflow and effective communication.
• Customer Communication: Handle phone communication with customers, ensuring their needs are met and providing excellent service throughout the process.

Requirements:

• Language Proficiency: Fluent in English and French
• Growth-Oriented: Interest in expanding responsibilities and growing within the company. Eager to learn and grow with the company.
• Mindset: A proactive and hands-on mentality, with a knack for problem-solving.
• Communication Skills: Strong phone communication skills; prior experience in customer support or sales is advantageous.
• Organizational Abilities: Excellent multitasking skills and attention to detail in a fast-paced environment.