Job Application for Manager, Business Development

The Role

You are a high-energy, data-driven, and strategic Inbound Business Development Manager to lead our front-line Inbound Business Development team.

What You Will Do

• Lead a team of Business Development Representatives (BDRs).
• Conduct daily/weekly coaching sessions, including call monitoring and live shadowing to improve qualification rigor, objection handling and improves connect-to-meeting ratios.
• Own daily inspection of the end-to-end inbound funnel and conversion performance across all lead sources (chat, demo requests, webinars, and digital campaigns).
• Ensure high-volume inbound leads are rapidly qualified, scheduled, and advanced through the funnel in alignment with SLAs and qualification standards.
• Proactively identify conversion gaps, capacity risks, and quality trends, and deploy corrective actions to maintain velocity, show rates, and SAL approval consistency.
• You are the operational authority within Salesforce, Qualified and Outreach, ensuring routing accuracy, workflow adherence, and data integrity across the inbound motion.
• Provide structured oversight and process discipline to prevent leakage, enforce qualification and routing standards, and maintain pristine CRM hygiene that supports forecasting accuracy and downstream pipeline conversion.
• Own weekly forecast of inbound meeting production and show rate.
• Identify gaps early and implement adjustments to protect meetings set and accepted monthly targets.
• Performance Metrics (KPIs): Drive team results against key metrics: Speed-to-lead, Conversion Rate (MQL/SQL), Number of Appointments Scheduled, and Qualified Pipeline Generated.
• Collaborate with RevOps and Marketing to refine lead scoring and routing logic, using Marketo Insights to provide data-backed feedback on lead quality.
• You bring insights and solutions to leadership, not just status updates.
• You own the 'How' of hitting the number.
• Maintain a tight feedback loop with AE leadership to ensure handoff friction is zero and qualification remains elite.

What You Need to Succeed

• Proven experience managing high-volume inbound teams in a fast-paced SaaS or high-tech environment.
• You are a problem-solver who enjoys navigating complex CRM environments and creating order out of high-volume data.
• Expert-level command of Salesforce, Outreach, Chilipiper and Marketo.
• You know how the tools should talk to each other to drive efficiency.
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
• You thrive in a production-driven environment where the pace is relentless and the expectations are elite.
• You think in ratios and conversion rates.
• You can hear a 'gap' in a call or see a 'dip' in a report and know exactly which lever to pull.

Benefits

• Health + Wellness
• You'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
• Time Off
• You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave.
• More is more!
• 401k
• You'll receive a 401k match to help invest in your future.
• Equipment
• Everything you need to be successful, shipped right to your door.