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Pakistan
Customer Service 8h ago
Installation Strategist
PakistanFull-time
Not Disclosed
Mid-level
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Job Description
About the Role: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As an Installation Strategist, you will play a crucial role in how Motive sells and delivers technical engagements during the pre-sales process. You will partner with Sales and Customer Success teams to present solutions, assist with change management, and support the successful implementation of telematics solutions.
What You'll Do
- Partner closely with the Sales and Customer Success teams to identify new business opportunities and deliver compelling solutions.
- Create and deliver customer-centric solutions, including prospect presentations and RFP responses.
- Work directly with clients to guide them through change management during the implementation of telematics solutions.
- Own the operational handoff to Implementation Consultants and Project Managers to enable seamless delivery.
- Collaborate with the Post Sales Operations team to maintain and update sales collateral and resources.
What You Bring
- 3-5 years of experience in Professional Services, SaaS solutions, or a similar field focusing on customer engagement.
- Technical acumen to understand solutions and present complex concepts in a clear, compelling manner.
- Demonstrated ability to build strong client relationships and assist with change management.
- Excellent verbal and written communication skills with the adaptability to work during US business hours.
- Bonus: Experience in the trucking, logistics, or related industries is an advantage.
Benefits
- Join a Forbes Cloud 100 company automating physical operations with industry-leading AI.
- Collaborate with a global, innovative team serving over 120,000 businesses.
- Fully remote work flexibility within Pakistan (US business hours required).
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