HR Admin (FTC)

About the Role: We are seeking a detail-oriented HR Admin to join our People team on a fixed term contract. This role will serve as the first point of contact for employee support through our Jira ticketing system, ensuring timely responses and accurate recordkeeping. You will play a critical role in supporting the employee lifecycle — from onboarding new hires to coordinating offboarding processes — while maintaining compliance and data accuracy across our HR systems.

What You Will Do

• Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries.
• Onboarding Coordination: Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP.
• Building processes and SOPs: Assess our employee-facing processes and look at how we can make them scalable.
• AI Optimization: Use AI tools (Claude, Gemini, ChatGPT) to envision and plan ways of reducing manual effort for employee tickets.
• Offboarding & Payroll Support: Process offboarding requests and create monthly reports to inform our payroll manager around any changes.
• Data Management & Compliance: Maintain accuracy of employee records while adhering to privacy and confidentiality protocols.

About You

• 3-6 years of experience in HR administration, People Operations, or a similar support role.
• Strong organizational skills with a detail-oriented approach to data management.
• Comfortable working with HR systems such as Workday, ADP, or Jira.
• Ability to build and test robust processes and use AI to augment workflows.
• Ability to manage multiple priorities in a fast-paced environment with a proactive, service-oriented mindset.

Benefits & Perks

• Competitive salary package and equity package.
• Unlimited holidays and a hybrid/remote working schedule.
• Private Healthcare benefits and enhanced parental leave.
• Annual training budget, home office setup allowance, and remote working allowance.
• Monthly budget to spend on our products and regular remote company offsites.