Full Cycle Account Executive

Job Description:

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

Job Description:

We are seeking an experienced and highly motivated Full Cycle Account Executive to join our growing team. The Full Cycle Account Executive will be responsible for developing and maintaining relationships with our clients, ensuring their satisfaction with our products and services throughout the duration of their relationship with Insight Assurance. This role requires strong communication and organizational skills, as well as the ability to multitask and work independently. If you are passionate about sales and customer service/success, we encourage you to apply.

KEY RESPONSIBILITIES:

• Develop and maintain relationships with clients.
• Manage and grow existing accounts.
• Identify and pursue new business opportunities.
• Coordinate with cross-functional teams to ensure delivery of excellent products and services.
• Maintains professional and technical knowledge about the industry by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Meet or exceed sales targets.
• Serve as the primary point of contact for clients and develop strong relationships with key stakeholders and C-Level executives.
• Understand clients' business objectives and help them achieve their goals by providing expert guidance and advice.
• Conduct regular check-ins with clients to review progress and identify areas for improvement.
• Be able to identify needs for additional services
• Work closely with internal teams to ensure the timely delivery of products and services to clients
• Proactively identify and address client concerns and issues, and develop solutions to improve their experience
• Ensure clients are satisfied with our products and services, and identify opportunities for upselling and cross-selling
• Provide timely and accurate reports to clients on their account performance and ROI
• Collaborate with the Go-to-Market team to identify and pursue new business opportunities

REQUIREMENTS:

• 3+ years of experience as an account executive, client success, or account management.
• Excellent communication and presentation skills.
• Strong organizational and multitasking abilities.
• Able to show that you portray value in a service solution to clients.
• Ability to work independently and as part of a team.
• Be experienced in B2B, preferably in SMB and Mid-Market with a proven track record.
• Have entrepreneurial spirit, initiative, and autonomy.
• Ability to manage multiple clients and projects simultaneously.
• Experience working with SaaS products and services is a plus.
• Experience working with a compliance automation software solution is a plus but not required.
• Experience with or knowledge of common compliance frameworks (i.e. SOC Examinations, ISO Certifications, PCI, HIPAA, GDPR, etc.) is a plus, but not required.
• Knowledge of CRM software and sales tools, such as Salesforce or HubSpot, is preferred.
• Bilingual in English and Mandarin is a plus but not required.