Escrow Support Specialist - Pre-Closing

About OS National: OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We are part of the Opendoor family, revolutionizing the home buying experience.

About the Role: We're looking for a detail-oriented Escrow Support Specialist to join our SOU Escrow team. In this role, you'll be the behind-the-scenes engine that keeps our pre-closing process running smoothly — making sure the right documents are ordered, uploaded, and ready to go before we reach the finish line. If you're someone who loves staying organized, communicates well, and thrives in a fast-moving environment, we'd love to meet you.

What you'll be doing

• Ordering and uploading HOA, Payoff, and Utility documentation for escrow files.
• Reviewing preliminary fees and supporting documents prior to closing to make sure everything is current and complete.
• Keeping the escrow team in the loop by flagging important file-related documents as they come in.
• Reaching out to outside companies to collect the documentation we need.
• Participating in learning and development opportunities to keep growing your knowledge base.
• Supporting OSN Markets as needed and pitching in on other related tasks as they come up.

What we're looking for

• Strong verbal and written communication skills — you can relay information clearly and professionally.
• Comfort working under pressure in a time-sensitive environment.
• Flexibility to shift your focus throughout the day depending on what the market needs.
• Solid working knowledge of Microsoft Office products.
• A genuine customer and client focus — you care about getting things right for the people you support.
• Sharp attention to detail and strong multitasking abilities.
• High School Diploma or GED required; Bachelor's degree is a plus but not required.

Benefits

• Paid time off and 12 paid holidays per year.
• Medical, dental, and vision insurance health benefits (effective on 1st day of employment).
• Basic life insurance and 401(k).
• Volunteer time off and much more!