Digital Experience Manager

About The Realest: The Realest is an industry-redefining e-commerce and auction marketplace platform bridging the gap between passionate fans and authenticated memorabilia across sports leagues, music, and pop culture. Currently navigating a massive inflection point—including native platform rebuilds and explosive catalog expansions—we operate a high-velocity, commercially-focused digital environment.

Role Summary

We are seeking a sharp, commercially-minded Digital Experience Manager to own the operational quality, frontend performance, and day-to-day conversion optimization of The Realest website. This is a newly created position designed to treat the site as a direct revenue-driving engine. You will take dedicated ownership of web merchandising, launch cross-functional conversion campaigns, run QA automation checks, and act as a force multiplier across marketing and technology squads.

Key Responsibilities

• Digital Merchandising Optimization: Own the macro on-site merchandising roadmap—determining optimal layout placements, managing feature carousels, and spotlighting inventory modules to capture real-time customer behavior.
• Secondary Market Strategy: Develop and execute an innovative secondary market spotlight strategy, surfacing complementary secondary inventory alongside active primary auctions to drive continuous user discovery and cross-selling.
• Site Integrity & QA: Extensively test web configurations across desktop, mobile, and responsive layouts to secure absolute cross-browser formatting consistency, while logging highly detailed bug reports for engineering sprints.
• Campaign & Paid Media Support: Partner directly alongside Marketing to deploy highly optimized landing pages and promotional banners, improving paid media efficiency by ensuring seamless traffic-to-conversion flow.
• CMS Operations & Workflows: Manage daily CMS execution blocks (item pages, smart collections, product copywriting details, asset loads) and construct scalable publishing workflows so non-technical teams can move independently.

Required Skills & Qualifications

• 4–7 years of professional experience in Web Operations, Digital Production, CMS Management, or a closely related role.
• Meaningful exposure navigating E-commerce platforms, multi-vendor marketplaces, or live auction environments.
• Strong commercial mindset—proven ability to connect visual merchandising choices directly to user conversion data and revenue patterns.
• Demonstrated experience testing web assets across diverse mobile devices, responsive viewports, and modern browsers.
• Foundational understanding of how websites function under the hood including basic familiarity with HTML and CSS.
• Excellent organizational mechanics to build framework structures, prioritize competing marketing launches, and communicate effectively across developer and creative squads.

Preferred Assets (Bonus)

• Direct experience collaborating alongside growth teams on conversion rate optimization (CRO) and paid search landing pages.
• Comfortable using web analytics suites to dissect behavioral funnels and extract actionable insights.
• Familiarity tracking tasks within agile project management platforms like Asana.
• Active usage of modern generative AI tools to streamline day-to-day execution speeds.
• A genuine fan of sports, music, or contemporary entertainment culture.

What We Offer

• Opportunity to completely shape and own a newly established digital storefront operation during a high-growth scale phase.
• A collaborative, remote-first workplace culture that values rapid experimentation and direct operational autonomy.
• 100% remote working flexibility based anywhere within the United States.