Configuration Lead, Technical Merchandising

About the Role: The Technical Merchandising team members are the guardians of our merchandising capabilities. As a Technical Merchandising Configuration Lead, you will drive the execution and implementation of our merchandising configurations and capabilities across the Netflix service. This role requires deep expertise in how our product and merchandising techniques work, and how we develop and optimize them over time to scale and support our business. You will work in close partnership with the Senior Manager of Configurations, Member Experience, and Content Platform Product Management teams to translate merchandising strategies into technical implementations.

Responsibilities

• Technical Configuration Leadership: Execute the vision and requirements for merchandising configurations. Partner on the development of new merchandising capabilities and integrate experimentation frameworks.
• Technical Support & Implementation: Evaluate business needs, contribute to roadmap prioritization, and determine how best to support business needs using technical capabilities.
• Process & Operations: Implement processes to track configurations, create technical documentation, and support testing/QA of new merchandising features.
• Cross-Functional Collaboration: Collaborate with product management, insights, design, and data science teams to develop great merchandising experiences. Partner with regional teams to ensure configurations support local needs.

Qualifications

• 8+ years of experience in merchandising functions.
• Experience in developing scaled merchandising modules/configurations for products; ideally in building B2C merchandising configurations at a large organization.
• Ability to grasp technical concepts quickly - including how the technical stack works, how to innovate, and develop self-service tooling.
• Strong technical problem-solving abilities with a focus on practical implementation and tool integrations.
• Comfortable working with and analyzing data to derive actionable insights and translating strategies into technically driven solutions.
• Excellent written and verbal communication skills; skilled at explaining complex technical concepts to non-technical teams.
• Highly motivated self-starter with the ability to work independently and drive alignment amid ambiguity.
• Availability to work PST hours is required, along with occasional travel to CA offices for key meetings.

Benefits & Compensation

• Annual Salary Range: $330,000.00 - $500,000.00 USD.
• Netflix provides comprehensive benefits including Health Plans and Mental Health support.
• 401(k) Retirement Plan with employer match and Stock Option Program.
• Disability Programs, Health Savings and Flexible Spending Accounts.
• Family-forming benefits, and Life and Serious Injury Benefits.
• Flexible time off for full-time salaried employees.