Claims Operations Associate

About the Role: Frontier is hiring a Claims Operations Associate to support the insurance professionals at With Coverage. In this role, you will manage essential administrative processes that keep the business running smoothly, supporting the end-to-end claims process by ensuring claims are accurately documented, tracked, and communicated.

What You'll Do

• Provide dedicated operational and administrative support to the Claims team.
• Accurately process claim submissions, tracking open claims to ensure deadlines and subjectivities are met.
• Maintain detailed records in claims systems and CRMs.
• Communicate professionally with clients, carriers, and internal teams to gather information and provide updates.
• Pre-draft emails, assist with mod score and loss run analysis, and prepare claims reports.

What You Bring

• Previous experience in the insurance industry (agency, brokerage, or carrier), ideally in claims operations.
• Strong understanding of insurance terminology, claims processes, and documentation requirements.
• Experience with insurance management systems and/or CRMs.
• Strong attention to detail, accuracy, and organizational skills.
• Bonus: Commercial insurance experience is strongly preferred.

Benefits

• Competitive salary and a stable, long-term remote position.
• Opportunity to build valuable skills in the insurance industry.
• Supportive team environment with training provided and growth potential for high performers.
• Fully remote work flexibility within India or the Philippines (Working hours: 9am - 6pm EST).