Business Analyst - LMS Administrator

Job Application for Business Analyst - LMS Administrator at Ivanti

Are you a tech-savvy problem solver with a passion for learning systems and organizational growth? Join Ivanti as our Business Systems Analyst/LMS Administrator – where your expertise will elevate our learning technology and empower employees, customers, and partners worldwide. In this role, you’ll optimize our LMS operations, drive process improvement, and ensure seamless learning experiences that help our team and our clients reach their fullest potential.

Why this role matters

You’ll play a vital role at the heart of our global training and development strategy. You’ll collaborate with cross-functional teams to design, launch, and improve learning programs, ensuring our training initiatives run smoothly and effectively. Together, we’ll drive solutions that shape how thousands of users experience Ivanti’s cutting-edge products. By joining us, you’ll be part of a collaborative, innovative team that makes a real impact every day.

What you’ll do:

• Manage and optimize our LMS platform—configuring, uploading content, troubleshooting, handling updates, and generating reports.
• Design and maintain learning paths, certifications, digital badging, and integrated training opportunities for our global user base.
• Build and document standard operating procedures and best practices to maximize the effectiveness of our learning technology.
• Support learners (customers, partners, employees) by providing guidance, training, and technical assistance across the LMS and integrated platforms.
• Collaborate with training leaders, IT, and other stakeholders to develop, implement, and enhance learning programs and systems.
• Advise and partner with teammates on process improvement, workflow optimization, and continuous development.
• Lead platform integrations and interface with IT teams to bring enhancements and new features.

What you will bring:

• 3+ years' experience in administering and managing a Learning Management System (Thought Industries experience is a plus).
• Strong communication skills—you make technical topics easy for everyone to understand.
• Advanced proficiency in MS Office (Word, Excel, SharePoint, Outlook) and virtual meeting tools like Microsoft Teams.
• Experience with data analytics, reporting, and process optimization.
• Familiarity with Salesforce, Power-BI, SQL, Looker, and/or HTML/CSS is a bonus.
• Project management skills and proven ability to work effectively within global, diverse teams.
• Curiosity, adaptability, and a commitment to delivering high-quality results.
• Previous experience in an IT or SaaS environment is preferred.

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office, supporting your work-life balance.
• Competitive compensation & total rewards: Tailored health, wellness, and financial plans for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.