Authorizations Manager

Job Description

The Authorizations Manager will join Zócalo Health at a critical time for both our organization and the future of primary care. The opportunity for impact is large and growing, and Zócalo Health will help lead the transition from fee-for-service to value-based care for the growing Latino community in the United States.

Responsibilities

• Build and lead Zócalo Health’s prior authorization function, establishing operational workflows that support Enhanced Care Management (ECM), Community Supports (CS), Community Health Worker (CHW), Behavioral Health (BH), and Primary Care (PCP) services.
• Design and implement scalable processes for authorization intake, submission, tracking, follow up, and reauthorization management to ensure services are approved and delivered within required payer timelines.
• Hire, develop, and manage a team responsible for authorization operations, including conducting regular 1:1 meetings, coaching for performance and development, and setting clear expectations for quality, timeliness, and accountability.