Account Executive, Inside
Job Description
Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
About the Role:
Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth. Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.). Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, pull reports and key information. Provide insight to customers, identify and close upsell opportunities. Demonstrate expertise of retention and sales techniques and company product/service offerings.
Qualifications:
- Excellent planning and solutions selling experience.
- Ability to conduct in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlight key benefits, return on investment and the value of our solution and services.
- Proven persuasion and negotiation skills.
- Experience in the automotive space or digital marketplace is ideal.
- Excellent communication, presentation and customer relationship building skills.
Requirements:
- Proven ability to identify and close sales opportunities virtually over the phone and web meetings.
- 1-3 years of relevant sales experience.
- Bachelor’s degree or equivalent experience
- Demonstrated consistent quota attainment track record with a continuous desire to win.
- Overall experience selling advertising or complex SaaS/software solutions to business leaders.
Benefits & Perks:
- 18 days of paid time off, plus select paid holidays
- Employee Stock Purchase Program
- Paid Volunteer Day & Floating Holiday
- Robust Health Insurance Options: BCBS, Delta Dental, EyeMed
- 401k plan with company match
- Parental Leave
- Life & Disability Insurance
- Free DashPash (through DoorDash)
- Employee Assistance Program (EAP)
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