Account Executive

Role Description:

We are hiring an Account Executive who will recognize a merchant's needs and determine whether those needs align with ShipBob’s capabilities. You will manage a sales pipeline and continue to prospect opportunities to bring on new customer revenue for the business. This role reports to the Manager, Client Acquisition.

What you’ll do:

• Engage potential customers, both self-sourced and pre-qualified, to understand their goals and assess mutual fit.
• Guide customers efficiently through the sales process, ensuring all expectations are properly set and understood.
• Negotiate pricing, contract terms and general partnership agreements.
• Develop a strong working knowledge of our technology, operational capabilities, and how they solve merchant challenges.
• Maintain a clean, well-documented pipeline and CRM for accurate forecasting and visibility.
• Collaborate with cross-functional teams and provide feedback to help refine our sales process and merchant experience.
• Ensure a seamless handoff to the post-sales team to set customers up for long-term success.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• 2–3+ years of Account Executive experience closing deals, ideally within eCommerce, fulfillment, logistics, or similar tech-enabled industries.
• A demonstrated track record of hitting or exceeding quota.
• Excellent verbal and written communication skills, with the ability to consult and build trust quickly.
• Solid negotiation skills and the ability to identify and articulate customer needs.
• Excellent time management, organization, and pipeline discipline.
• Experience using CRM tools and comfort with Excel.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $70,000 for this role. The full base pay range for this position in our architecture is $61,133 - $101,888. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies.